Privacy policy

Privacy Policy for Timeless

Welcome to Timeless. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the store, we collect certain information from you. This includes:

  • Personal Details: Your name, billing address, and shipping address.

  • Contact Information: Your email address and phone number.

  • Payment Information: Payment details (processed securely through Shopify and our payment providers).

2. How We Use Your Information

We use the information we collect to fulfill any orders placed through our store. This includes:

  • Processing your payments and arranging shipping for your shirts, trousers, and other clothing items.

  • Providing you with invoices and order confirmations.

  • Communicating with you about your order or answering your questions.

  • Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our store and deliver your orders.

  • Shopify: We use Shopify to power our online store.

  • Courier Services: We share your name, shipping address, and phone number with our delivery partners so they can bring your clothes to your doorstep.

We may also share your personal information to comply with applicable laws and regulations or to protect our rights.

4. Data Retention

When you place an order through our store, we will maintain your order information for our records unless you ask us to delete this information.

5. Your Rights

You have the right to ask for access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information provided below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you need assistance, please get in touch with us:

  • Email: contact@timelesspk.store

  • WhatsApp: 03366305561