Privacy policy

Last Updated: October 4, 2026

At Timeless Pakistan, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit timelesspk.store, place an order, create an account, contact us, or otherwise use our website.

Our online store is powered by Shopify.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase information
  • Payment and transaction information
  • Account information
  • Messages or inquiries sent to us
  • Device, browser and IP address information
  • Information about how you use our website

These are consistent with the categories currently listed in your Shopify-generated policy. Pasted markdown

How We Collect Information

We may collect information:

  • Directly from you when you place an order, create an account or contact us
  • Automatically when you browse our website
  • Through cookies and similar technologies
  • Through Shopify and other service providers that help us operate our store

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How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders
  • Process payments
  • Manage returns, refunds and exchanges
  • Provide customer support
  • Communicate order updates
  • Improve our website and shopping experience
  • Recommend products that may interest you
  • Send promotional messages or offers where permitted
  • Prevent fraud and protect our store
  • Comply with applicable legal requirements

Your existing Shopify policy already covers order fulfilment, marketing, security and customer communication. Pasted markdown

Cookies and Website Activity

Our website may use cookies and similar technologies to:

  • Keep the website working properly
  • Remember your preferences
  • Understand how visitors use our store
  • Improve website performance
  • Support advertising and marketing activities

You may be able to control cookies through your browser settings.

Shopify and Service Providers

Our store is hosted by Shopify.

Shopify and other trusted service providers may process information required to operate our website, process payments, fulfil orders, provide analytics, support marketing or provide other services to us. Pasted markdown

Some service providers may process information outside Pakistan or outside the country where you are located.

Marketing and Advertising

We may use your information to show you relevant promotions, products and advertisements.

We may also send promotional emails, SMS messages or other marketing communications where allowed.

You may unsubscribe from promotional emails using the unsubscribe option included in those emails.

Sharing Your Information

We may share necessary personal information with trusted third parties such as:

  • Shopify
  • Payment service providers
  • Courier and delivery companies
  • Website and hosting service providers
  • Analytics providers
  • Marketing and advertising partners
  • Customer support providers

We may also disclose information where required by law or to prevent fraud, abuse or illegal activity.

Your current policy also provides for disclosures to Shopify, vendors, marketing partners and delivery/service providers. Pasted markdown

Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

Timeless is not responsible for the privacy practices, security or content of websites operated by third parties. You should review their privacy policies before providing personal information.

Data Security

We take reasonable steps to protect your personal information.

However, no online system or method of data transmission can guarantee complete security. Pasted markdown

Data Retention

We may retain your personal information for as long as reasonably necessary to:

  • Process orders
  • Maintain customer records
  • Provide support
  • Resolve disputes
  • Prevent fraud
  • Meet legal or accounting obligations

Your Rights

Depending on applicable laws and your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request a copy of certain information we hold
  • Opt out of promotional communications

These rights are also reflected in your current policy. Pasted markdown

Children's Privacy

Our services are not specifically intended for children, and we do not knowingly collect personal information from children in violation of applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page along with a revised Last Updated date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact us:

Timeless Pakistan
Website: timelesspk.store
Email: contact@timelesspk.store
Phone: +92 336 6305561
Location: Bahawalnagar 62300, Pakistan